Legal
Terms of Service
Last Updated — May 23, 2026
Agreement
By accessing or using norvau.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Services
Norvau provides operational assessment tools (CoreScore), educational content (Operations Lab), and consulting services designed for food and beverage businesses. Our tools and content are intended to help operators identify operational gaps and build stronger systems.
No Guaranteed Results
CoreScore scores, recommendations, and action plans are generated based on self-reported information that you provide. Results are not guaranteed. Any recommendations or insights should be validated through professional consultation before implementation.
Not Professional Advice
All content, tools, assessments, and recommendations provided by Norvau are for informational and educational purposes only. Nothing on this website constitutes financial, legal, tax, accounting, or investment advice. You should consult qualified professionals for specific advice tailored to your situation.
Accuracy of Information
You are responsible for the accuracy of all information you provide through our tools and forms. Assessment results, scores, and recommendations are only as reliable as the inputs you supply.
Intellectual Property
All content, tools, frameworks, methodologies, designs, and branding on norvau.com are the property of Norvau. You may not reproduce, distribute, or create derivative works from our materials without prior written consent.
Limitation of Liability
Norvau is not liable for any business decisions made based on CoreScore results, Operations Lab content, or any other information provided through our website or services. You use our tools and act on our recommendations at your own risk.
Email Communications
By submitting a CoreScore assessment or contact form, you consent to receiving operational follow-up emails from Norvau. You can unsubscribe from these communications at any time using the unsubscribe link included in every email.
Refunds & Cancellations
All paid engagements are subject to our Refund Policy. A non-refundable deposit of 25% is required to secure an engagement. No refunds are issued once implementation has begun. See the full Refund Policy for complete terms.
Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted to this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions.
Contact
If you have any questions about these Terms of Service, contact us at operations@norvau.co.